Your Rights

Your Rights to General Medical Services

  • Be registered with a general practice.
  • Receive emergency care during in-hours via an appropriate health professional.
  • Have appropriate drugs and medicine prescribed.
  • Upon joining a practice list for the first time a health check is offered by a health professional.
  • Be referred to an appropriate consultant acceptable to you when a doctor of the practice thinks it necessary.
  • Being referred for a second opinion if both a doctor of the practice and yourself agree.
  • You must understand that practice staff have a duty to keep patient records strictly confidential.
  • Access to your medical records will be allowed in accordance with current legislation.
  • Have a choice as to whether to take part in medical research/medical student training.
  • Receive a prompt reply to any complaints received.
  • Have access to a copy of the practice booklet.