All Services

Clinics we offer at our GP surgery

We provide a range of services and clinics. Contact reception on 0121 505 0200 to arrange an appointment.

The following clinics are available at our surgery by appointment:

  • Anticoagulant Clinic
    You will need to be referred by your GP for this service.
  • Respiratory Clinic
    With the practice nurse.
  • Minor Surgery Clinic
  • Travel Vaccinations
  • Asthma Review
    With practice nurse.
  • Continence Services 
    You will need to be referred for this service by your doctor.
  • Diabetic Clinic
    With the practice nurse.
  • Healthy Heart Clinic
    With practice nurse.
  • Smoking Cessation
    You can self refer to our smoking cessation service by calling 0333 005 0095 or text QUIT TO 60777.
  • Vaccination & Immunisation
    With practice nurse.
  • Well Woman Clinic
    With the practice nurse.
  • Flu & Pneumovax Clinics
    Flu clinics are run from October onwards and are available to patients over 50 or patients with a chronic disease such as, Asthma, COPD, CHD, Diabetes etc.
    Pneumococcal vaccinations are available by appointment only for patients over 65 and that with a chronic disease, this vaccination is given only once. This protects you from pneumonia.
  • Emergency Contraception Services
    Patients requesting access for emergency contraception will be given an appointment with the doctor for the current surgery when the request is made wherever possible. If that is not possible then the next available surgery appointment on the same day.
    Alternatively depending on the patients age advice can be given by certain pharmacists who can offer this facility or with the Family Planning Clinic.

Chargeable Services

Please contact the practice for full information on which chargeable services we offer.

Some services provided are not covered under our contract with the NHS and therefore attract charges.

Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Passport signing
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Why does my doctor charge fees?

When your doctor is asked to give medical information about you in the form of a report, letter or certificate, the request kick starts a series of processes.

This takes time and is not always straightforward or simple to complete. Some of the information is not available easily and will mean the doctor has to sort and select the right information for the request.

The doctor also must establish who is funding this work and if it is not part of their NHS work, agree a fee for this.

Many patients see their doctor as the embodiment of the NHS and all that it provides – free care at the point of delivery. However not all work doctors are asked to do is paid for by the NHS and many GPs are self-employed.

This means they must cover their time and costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS only pays for NHS work, any work outside of the NHS must be funded by other means and this is why fees are charged.

Your doctor receives large amounts of request and which is often to do with whether your general health allows you to do something e.g. to work, receive benefits, drive, play sport, attend school, own a house, a firearm or it is for insurance, court or other medico-legal reasons.

All requests will vary in complexity, volume and consistency ranging from signing a certificate which can take minutes, to an in-depth report with an examination that can take hours.

When your doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true.

In order to complete even the simplest of forms, they may have to check your entire medical record (some of which may not be accessible on a computer or on site).

Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the Police.

Your doctor is inundated with work. They have to balance their time with treating the sick, keeping their practice afloat and making sure they are doing all of this safely and within their professional duties as a doctor.

With certain exceptions written within their contract, doctors do not have to carry out non-NHS work. However, many choose to for the benefit of you and other families they treat.

Where a doctor chooses to undertake the work, we advise them to inform and always agree a fee in advance of undertaking work.

Should their volume of work prove to be greater or more complex than expected, the doctor will contact you to discuss how to proceed.

– Not all documents need a signature by a doctor and can be done by other professionals. Please check the form and accompanying guidance as you may get a quicker response that way.

– If you have several forms requiring completion, present them all at once and ask your doctor if he or she is prepared to complete them at the same time to speed up the process.

– Do not expect your GP to process forms overnight. Urgent requests may mean that a doctor has to make special arrangements to process the form quickly, and this will cost more.

– Don’t book an appointment with your doctor to complete forms without checking with your doctor’s administrative staff as to whether you need to or not.

Get test results

General Information about Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only call the surgery once sufficient time has elapsed.

Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

There are different ways you can access the results of tests that have been done at our GP surgery.

  • You can complete an AccuRx form or view your NHS account and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.

Please note that the results of tests carried out during hospital visits are not normally sent to the practice.

Why have I been asked to have a repeat test?

If a doctor asks you to have a repeat test, it is usually because:

  • The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
  • The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.
  • The sample was insufficient for testing or incorrectly labelled.

Please do not worry if the doctor has asked you for a repeat test.  The doctor will speak to you or request to see you directly if they need to discuss the results.

Blood Tests

A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test.

For example, a blood test can be used to:

  • assess your general state of health
  • confirm the presence of a bacterial or viral infection
  • see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm. and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child’s hand will be anaesthetised (numbed) with a special cream before the sample is taken.

You can find out more about blood tests, their purpose and the way they are performed on the NHS Choices website.

X-Rays

An X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.

If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-rayed is between the X-ray tube and the photographic plate.

An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-rays and ultrasound scanners.

You can find out more about x-ray tests, how they are performed, their function and the risks by visiting the NHS Choices website.

The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

Get a sick note for work

The NHS provides sickness certification only after seven continuous days of illness.  If you need a sick note to cover this period of sickness you should complete a Self-Certification (SC2) form which is available from your employer or on the HMRC website.

Please contact the GP surgery as you normally would for a routine appointment as it may be necessary to arrange to discuss your request with a GP.

No. You do not need to see your GP again to be ‘signed back to work’.

Can I go back to work before the end date on my fit note?
Can I get a fit note without seeing a healthcare professional?
Taking sick leave
When do I need a fit note?

Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

If you are registered with our GP surgery, you can access some health services online. This means you can do some tasks when it is better for you and avoid telephoning the practice. 

You can do things like:

  • Order repeat prescriptions
  • See parts of your health record, including information about medicines, vaccinations and test results
  • See communications between your GP surgery and other services, such as hospitals
  • Book, check or cancel appointments with a GP, nurse or other healthcare professional
  • Send us a query or request a sick note

Below are some of the main online services we use in our GP surgery:

NHS App

You can find out more about the NHS App, how to download it and get support here (https://www.nhs.uk/nhs-app/).

You’ll need to provide extra proof of who you are to get full access to your NHS account.

Once you have full access, you can:

  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • view your health record – securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
  • get your NHS COVID Pass – view and download your COVID Pass for travel abroad. There are also other ways to get your NHS COVID Pass
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning
  • view your NHS number – find out what your NHS number is
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to www.nhs.uk/nhsapp.

Get Started

Login Register

Get the app

Non-urgent advice: Having Problems?

Online Services @ NHS.UK

NHS App Help and Support

Download the NHS App

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Access NHS APP Services Online, with your web browser!

Your NHS Login

Your NHS account allows you to access your services through the NHS App or website.  It also allows you to access authorised apps such as Airmid and PATCHS. 

To have an NHS account, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.

You can find out more about how to set up your NHS login, you can visit the NHS website: How to set up NHS login

You may find it easier to have an app on your phone to access your account but you don’t have to.  If you prefer, you can access your NHS account online: Log in – NHS App Online (service.nhs.uk)

AccuRx

You can contact us about a medical, administrative or prescription issue by clicking the link above. 

Answer a few short questions and we will get back to you within 3 working days.
Please do not use this online form for urgent or emergency requests.
The submitted forms will only be read during office hours Mon-Fri between the hours of 09:00 – 16:30.